Apprentice Trainee Installation Administrator
New College Durham · Bishop Auckland, DL13 1DB
- Salary
- £15,600 a year
- Level
- Level 3
- Duration
- 1 Year 6 Months
- Closes
- 26 Nov 2026
- Qualification
- Business Administration
- Training provider
- NEW COLLEGE DURHAM
About the role
This apprenticeship offers a fantastic opportunity to become a Trainee Installation Administrator at New College Durham. You will join a dynamic installations department, providing essential administrative support to ensure projects are delivered efficiently and clients receive exceptional service. Your role will involve interacting with customers, suppliers, and colleagues, honing your communication, organisational, and administrative abilities while gaining practical experience. Key responsibilities include managing customer and supplier communications via phone and email, preparing quotations, processing sales orders, raising purchase orders, and assisting with invoicing using Sage. You will also set up projects, collate documentation, maintain accurate project files, liaise with installation engineers, update the CRM system, and prepare completion packs. The role also involves supporting customer account setup, sourcing suppliers, handling queries, and collaborating with other departments. This is an ideal starting point for a career in administration, customer service, and project coordination.
Entry requirements
- GCSE Maths: 4 (Desired), GCSE English: 4 (Desired), Communication skills, Organisation skills, Administrative skills, Team working, Customer care skills
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