Customer Service Apprentice

BSH HOME APPLIANCES LIMITED · Corby, UK

Salary
£19,000 a year
Level
Level 2
Duration
1 Year
Closes
6 Dec 2026
Qualification
Customer service level 2 qualification
Training provider
STARTING OFF LIMITED

About the role

Join BSH HOME APPLIANCES LIMITED as a Customer Service Apprentice and contribute to improving customers' quality of life. This role involves handling customer enquiries via phone, managing service visits, and promoting products and services to enhance customer loyalty and generate income. You will have ownership of customer issues, ensuring they are resolved effectively. The company is looking for a flexible individual with a high level of customer service dedication, who can work effectively as part of a team, demonstrating punctuality and professionalism. On-the-job training for products and policies will be provided, along with full support for a Customer Service Apprenticeship and Functional Skills if needed. Key responsibilities include handling customer enquiries, booking service visits, resolving customer issues, and promoting products and services. The ideal candidate will possess excellent communication and IT skills, attention to detail, and strong customer care and problem-solving abilities. This apprenticeship offers the possibility of a full-time permanent position upon completion.

Entry requirements

  • GCSE English: 4/C (Desired)
  • GCSE Maths: 4/C (Desired)
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

Apply on the employer's site

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