Customer Service Apprenticeship

CARRINGTONS LAW LIMITED · Nottingham, UK

Salary
£14,560 a year
Level
Level 2
Duration
1 Year
Closes
30 Oct 2026
Qualification
Intermediate Apprenticeship
Training provider
ACCESS TRAINING (EAST MIDLANDS) LTD

About the role

This apprenticeship involves a range of reception, customer service, and administrative duties. Responsibilities include answering and transferring telephone calls, taking messages, assisting with basic enquiries, greeting visitors, scanning, copying, faxing, and filing. The apprentice will also provide clerical and administrative support to legal and administrative teams, frank mail, and maintain office supplies. Additional duties may involve making deliveries to courts and chambers, acting as a courier, and preparing refreshments for staff and visitors. For the right candidate, there is potential for full-time employment and progression to higher-level qualifications upon successful completion of the apprenticeship. The training will be tailored to the apprentice's needs, with 20% of working hours dedicated to off-the-job training.

Entry requirements

  • GCSE English: 4 - 9, GCSE Maths: 4 - 9, Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Non judgemental, Patience, Timekeeping, Reliability, Listening

Apply on the employer's site

More apprenticeships like this