Project Coordinator - Customer Service Specialist Apprentice
ASSOCIATED TELECOM LIMITED · Telford, UK
- Salary
- £16,000 a year
- Level
- Level 3
- Duration
- 1 Year 3 Months
- Closes
- 1 Nov 2026
- Qualification
- NVQ Level 3
- Training provider
- SBC TRAINING LIMITED
About the role
Join Associated Telecom, a leader in innovative business solutions! Be part of a dynamic, passionate team in the fast-paced world of telecommunications. Develop your skills in a supportive, collaborative environment while contributing to exceptional customer service. If you value collaboration, integrity, and growth, apply now!
Key duties include conducting onboarding calls, provisioning orders, logging and categorizing customer tickets, updating spreadsheets, troubleshooting order problems, resolving customer issues, managing installations, communicating with teams, and meeting KPIs and SLAs. The role may also involve special projects and other reasonable duties as required.
Entry requirements
- GCSE English and Maths at grade 4 or above. Strong communication skills, IT skills, attention to detail, organisation skills, and teamwork abilities are essential.
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