Student Reception and Administration Apprentice

The Canterbury Academy · Kent

Salary
£15,392 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
2 Nov 2026
Qualification
Business Administration L3 Qualification.
Training provider
EKC GROUP

About the role

This apprenticeship offers a fantastic opportunity to join The Canterbury Academy as a Student Reception and Administration Apprentice. You will work alongside the Student Reception Lead, providing a welcoming, organised, and safe environment for students, families, visitors, and staff. This role is ideal for someone looking to develop crucial customer service and administration skills through a supported apprenticeship program. Your duties will include responding to student enquiries, managing reception, answering calls and emails, handling messages, checking timetables, and maintaining accurate records. You will also be involved in supporting students who may be unwell or distressed, and ensuring all information is handled with the utmost confidentiality and in line with school policies. The apprenticeship includes attending planned training sessions, completing learning activities, and participating in progress reviews.

Entry requirements

  • GCSE English and Maths at grade 4 or above. Essential skills include communication, IT, attention to detail, organisation, customer care, administrative skills, and teamwork. Desirable attributes include a calm and welcoming manner, discretion with confidential information, and a willingness to learn.

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