Admin Clerk and Reception Apprentice

Warley Road Surgery · OLDBURY, UK

Salary
£12,480 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
18 Oct 2026
Qualification
Business Administrator Level 3 Apprenticeship Standard
Training provider
DUDLEY COLLEGE OF TECHNOLOGY

About the role

Warley Road Surgery is seeking a cheerful Admin Clerk and Reception Apprentice to join their team. This 18-month fixed-term contract will involve welcoming patients, managing appointments, handling calls, and performing various administrative tasks within a primary care setting. The role requires good communication and IT skills, with all training provided. The ideal candidate will remain calm under pressure and be able to manage a busy workload. Duties include answering and making phone calls, booking appointments, assisting with Triage Forms, liaising with patients, signposting, scanning documents, checking ID, updating medical records, and general office administration. The opportunity may lead to further employment upon completion of the apprenticeship.

Entry requirements

  • GCSE English and Maths at Grade 4/C or Functional Skills Level 2. Strong communication, IT, attention to detail, organisation, customer care, problem-solving, administrative, and analytical skills are essential. The candidate should be logical, a team player, non-judgemental, patient, and enjoy a challenge.

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