Admin/Reception Optical Assistant Apprentice
MOBILE HEALTHCARE LTD · WOODFORD GREEN, UK
- Salary
- £14,560 a year
- Level
- Level 3
- Duration
- 1 Year 9 Months
- Closes
- 26 Oct 2026
- Qualification
- Business Administrator Level 3
- Training provider
- INTEC BUSINESS COLLEGES LIMITED
About the role
We are seeking a friendly and organized Optical Assistant/Receptionist apprentice to join our team. In this role, you will be responsible for greeting patients, managing appointments, handling phone calls, and assisting customers with frame and lens selection. You will also maintain accurate patient records, process payments, verify insurance details, and ensure the reception area is always tidy and welcoming. Liaising with optometrists and colleagues will be key to ensuring a seamless patient care workflow. Strong communication, customer service, IT skills, and problem-solving abilities are essential. This apprenticeship offers a supportive environment with opportunities for professional development and the possibility of a permanent position upon completion.
Entry requirements
- GCSE English and Maths (grades 9-3 or A*-D) and knowledge of Microsoft Office applications are essential. Previous customer service experience is desired.
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