Admin/Reception Optical Assistant Apprentice

MOBILE HEALTHCARE LTD · Woodford Green, UK

Salary
£14,560 a year
Level
Level 3
Duration
1 Year 9 Months
Closes
26 Oct 2026
Qualification
Business Administrator Level 3
Training provider
INTEC BUSINESS COLLEGES LIMITED

About the role

This apprenticeship offers a fantastic opportunity to become an Admin/Reception Optical Assistant. You will be responsible for providing excellent customer care, managing appointments, assisting patients with frame and lens choices, and handling various administrative tasks. Key duties include greeting patients warmly, scheduling and confirming appointments, helping patients select eyewear, maintaining accurate patient records, processing payments, and ensuring the reception area is tidy and welcoming. You will also liaise with optometrists and colleagues to ensure a seamless patient care workflow and promptly address patient concerns. The role requires strong communication, IT, organisation, and customer service skills, along with professionalism and adaptability. Upon successful completion, there is potential for a permanent position and further professional development within the organisation.

Entry requirements

  • GCSE English: 9-3 (A*-D), GCSE Mathematics: 9-3 (A*-D), Knowledge of Microsoft Office Applications (Essential), Customer Service Experience (Desired). Strong communication, IT, organisation, customer care, problem-solving, and team working skills are also required.

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