IT Support Analyst Apprentice
measure2improve · Tiverton
- Salary
- £14,560 per annum
- Level
- Level 3
- Duration
- 17 months
- Closes
- 21 Oct 2026
- Training provider
- QA
About the role
As an IT Support Analyst Apprentice at measure2improve, you will provide first-line support to clients using their innovative web-based software solutions. Your responsibilities will include logging, investigating, and responding to support requests, as well as helping to triage issues by gathering necessary information before escalation. You will also assist with testing software updates and fixes, maintaining accurate records, and working collaboratively with colleagues to understand client processes. This role offers a structured apprenticeship training program with opportunities to develop skills in software support, testing, and client implementation, leading to potential progression within the company.
Entry requirements
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, GCSE Maths and English (or equivalents) at grades 3+ (D or above). Must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.
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