Customer Service Apprentice
FMG REPAIR SERVICES LIMITED · Harrogate, UK
- Salary
- £17,728.62 a year
- Level
- Level 3
- Duration
- 1 Year 6 Months
- Closes
- 15 Oct 2026
- Qualification
- Customer Service Specialist Level 3 Apprenticeship Standard Qualification, Level 1 EV Awareness
- Training provider
- SKILLNET LIMITED
About the role
This apprenticeship offers a fantastic opportunity to join FMG Repair Services Limited as a Customer Service Apprentice in Harrogate. You will be responsible for booking vehicles in and out for repair work, aiming to minimize customer waiting times and ensure high levels of customer satisfaction. Key duties include managing appointment bookings via telephone and in-person, preparing job cards and files, maintaining a systematic filing system for all relevant paperwork, and handling customer payments upon completion of repairs, including insurance excesses. You will also be involved in providing vehicle progress reports and handling all associated administration. This role is ideal for individuals looking to develop strong customer service and administrative skills within the automotive repair sector.
Entry requirements
- GCSE English and Maths grade 4+ desired. None of the above
More apprenticeships like this
- Vehicle Paint Technician Apprentice - Benfleet at FMG REPAIR SERVICES LIMITED, Benfleet, UK
- Vehicle Paint Technician Apprentice - Chelmsford at FMG REPAIR SERVICES LIMITED, Chelmsford, UK
- Vehicle Body Panel Technician Apprenticeship at FMG REPAIR SERVICES LIMITED, Accrington, Yorkshire
- Vehicle Body Panel Technician Apprenticeship at FMG REPAIR SERVICES LIMITED, Guildford, UK
- Vehicle Body Panel Technician Apprenticeship at FMG REPAIR SERVICES LIMITED, Manchester, UK
- Vehicle Body Panel Apprenticeship at FMG REPAIR SERVICES LIMITED, Scunthorpe, UK
- Vehicle Body Panel Technician Apprentice at FMG REPAIR SERVICES LIMITED, Benfleet, UK
- Vehicle Body Panel Technician Apprenticeship at FMG REPAIR SERVICES LIMITED, Redruth, UK