Business Administration Apprentice

ADDINGSTONE INSURANCE SOLUTIONS LTD · Aldridge, UK

Salary
£15,392 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
19 Oct 2026
Qualification
Business Administration
Training provider
WALSALL COLLEGE

About the role

An excellent opportunity working for an established insurance broker, based in Aldridge in the West Midlands. There is the intention for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship.

Duties:

About the role:

The Administration Apprentice will primarily be dealing with telephone enquiries and referring them to the appropriate person, whilst ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the firm’s usual procedures.

Other duties will include:

Inputting new business, amendments, and renewals on the system

Maintaining accurate records

Keeping hard-copy records on customer files

Working in accordance with the firm’s standard procedures

Compiling documentation for clients’ policies

Liaising with Insurers, other company staff and claims handlers

Assisting customers with day-to-day general enquiries

Providing general office administration

Supporting the accounts team

Progression routes within the company for the right candidate

Further insurance exams and training offered to become Cert CII

Availability for further management or supervisory training courses if this is the desired path

Entry requirements

  • GCSE English C/4 or above, GCSE Maths C/4 or above. Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative

Apply on the employer's site

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