Commercial & Administration Apprentice

Oldbury United FC · Rowley Regis, UK

Salary
£12,480 a year
Level
Level 3
Duration
1 Year 1 Month
Closes
30 Oct 2026
Qualification
Level 3 Business and Administration
Training provider
JUNIPER TRAINING LIMITED

About the role

As a Commercial & Administration Apprentice at Oldbury United FC, you will play a crucial role in connecting customers with the club, understanding their needs, and undertaking essential administrative tasks. Your duties will include responding to customer inquiries via various channels, providing excellent customer service, maintaining and updating the club's CRM, and supporting recruitment for the Football & Education Programme. You will also process registrations, promote club programs, manage venue-hire inquiries, and assist with ticket sales and event support. Furthermore, you will help identify potential sponsors, maintain sponsor records, prepare commercial documents, and support financial administration. This role involves working closely with the marketing team to follow up on leads, assisting with email campaigns, and supporting matchday and community events. You will also help maintain filing systems and handle customer information according to GDPR, adhering to club policies on safeguarding, equality, health and safety, and confidentiality. The apprenticeship includes attending training and completing coursework, with opportunities for permanent employment upon successful completion.

Entry requirements

  • GCSE Maths and English grade 4 or above. Desired skills include communication, IT, attention to detail, organisation, customer care, problem-solving, presentation, administrative skills, number skills, logic, teamwork, creativity, initiative, and patience.

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