Apprentice Medical Receptionist

MAYFLOWER MEDICAL CENTRE · HARWICH, UK

Salary
£15,392 a year
Level
Level 2
Duration
1 Year
Closes
17 Oct 2026
Qualification
Customer Service Practitioner Level 2 Apprenticeship Standard
Training provider
COLCHESTER INSTITUTE

About the role

We are looking to recruit an Apprentice Medical Receptionist to join our incredible, hard-working administration team. The role will involve communicating with our patients over the telephone, face to face, and through our digital platform askmyGP. The confidential nature of the position will require a high level of trust and understanding. Duties will include greeting patients with kindness and understanding, answering incoming calls swiftly, offering guidance to patients face to face, using multiple IT systems including askmyGP and the EMIS clinical system, ensuring clear and accurate entries are documented in patient medical records, listening carefully and being understanding to patient needs, communicating well with colleagues, building good relationships with colleagues, completing all tasks to a high standard, scanning documents accurately to medical records, attending practice meetings as required, and keeping the working area clear and tidy. This role will involve spending long periods at a computer. A DBS check will be required, and the cost will be covered by the practice. Upon completion, there is an opportunity to apply for a permanent role and career progression within the NHS into other administration roles or a clinical route.

Entry requirements

  • GCSE Maths and English grade 9-2/A*-E

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