Property and Guest Services Assistant Apprentice
THE CORNISH WAY LTD · Penzance, UK
- Salary
- £15,600 a year
- Level
- Level 3
- Duration
- 1 Year 9 Months
- Closes
- 15 Oct 2026
- Qualification
- Advanced Apprenticeship
- Training provider
- TRURO AND PENWITH COLLEGE
About the role
This is a varied apprenticeship role working across both the guest and property services departments. You will assist with guest communications, upload property details to websites like Airbnb, arrange for tradespeople, and handle general administrative duties essential for running a successful holiday agency. Key duties include responding to guest inquiries, creating and updating welcome guides, uploading mandatory compliance documents for new properties, scheduling routine property checks, and liaising with tradespeople for maintenance callouts. The role emphasizes excellent organization, attention to detail, strong communication skills, and confidence in using online systems.
Entry requirements
- GCSEs in English and Maths at grade 4 or above, plus 3 other subjects at grade 4 or above. Essential skills include communication, IT, attention to detail, organization, customer care, problem-solving, presentation, teamwork, initiative, and patience. Proficiency in Word and Excel is also required.
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